A global healthcare organization engaged Vertical Empowerment to support its Market Access leadership team amid strategic misalignment, low empowerment, and fragmented collaboration. Cross-functional silos, unclear communication, and inconsistent accountability made it difficult for the team to move beyond tactical execution.
Through a customized simulation modeled on the airline industry, leaders practiced navigating market shifts, stakeholder tensions, and ambiguity in a high-pressure, team-based environment. Guided reflection helped participants examine how trust, empowerment, and feedback influenced their decisions. By linking these experiences to real-world challenges, leaders strengthened their strategic thinking, built alignment across functions, and developed actionable strategies for leading change.
Improved Strategic Thinking
Leaders shifted from reactive problem-solving to proactive, strategic alignment with organizational goals.
Increased Empowerment
Participants reported higher ownership, confidence, and engagement in decision-making.
Strengthened Collaboration
Cross-functional collaboration increased as teams developed shared language and frameworks for working together.
Greater Clarity and Alignment
Leaders left with actionable strategies to apply to their daily roles, improving both performance and morale.
A newly appointed executive transitioned from leading sales to overseeing a full product line division owning P&L and leading all core functions to grow brands across North America. Tasked with executing a 5-year growth plan, the leader faced challenges in building credibility, aligning a new leadership team, and driving cultural transformation amid global dynamics and operational complexity.
Over a four-year coaching partnership, Vertical Empowerment served as a strategic advisor and leadership development partner to the executive, blending virtual and in-person sessions. The engagement focused on building a high-performing leadership team, accelerating business growth through a clear strategic plan, and strengthening operational discipline across functions. It also included improving people processes, navigating global dynamics, and co-creating leadership principles to guide culture, decision-making, and long-term impact.
Improved Strategic Thinking
Successfully presented and gained full approval of a long-term strategic growth plan to global executive leadership.
Increased Performance
Accelerated sales results and morale during major transformation including product launches, restructuring, and cultural change.
Strengthened Collaboration
Created alignment across field sales, marketing, and shared services, enabling a more performance-driven culture.
Greater Clarity and Alignment
Leaders left with actionable strategies to apply to their daily roles, improving both performance and morale.
The leadership team of this organization sought to strengthen internal trust, reduce silos, and foster a collaborative culture aligned with its mission. However, leaders faced mounting challenges: teams operated in isolation with little cross departmental communication; low psychological safety limited open dialogue; and high stress, guarded interactions, and a blame-oriented culture negatively impacted morale and collaboration.
Vertical Empowerment delivered a tailored leadership workshop using its Vertical Leadership Framework, aligning with organizational priorities such as health and wellness, inclusive culture, and performance excellence. Grounded in emotional intelligence, the session equipped leaders to navigate ambiguity, resolve conflict through empathy and dialogue, lead through change with resilience, and strengthen cross-functional collaboration built on trust and shared ownership.
Strengthened Collaboration
Participants reported greater appreciation for cross-departmental alignment and clarity in shared goals.
Improved Communication & Trust
Faculty and leaders gained practical tools for addressing tension and misunderstanding more openly and constructively.
Renewed Cultural Alignment
The experience re-centered participants on their mission and values, creating momentum for ongoing leadership development and community cohesion.
Over four years, this rapidly growing organization expanded from a small team to over 100 employees, evolving from a startup to a mature enterprise. The pace of growth brought cultural friction, exposed leadership gaps, and created challenges like unclear priorities, role ambiguity, and burnout highlighting the need for scalable, consistent leadership development.
Vertical Empowerment partnered with the organization to deliver 1:1 coaching for 15 executive and director-level leaders, emphasizing strategic thinking, prioritization, team empowerment, and managing up. Leadership behaviors were reinforced through integration with performance systems like goal setting and feedback models. We addressed trust breakdowns and team tension through targeted conflict resolution and facilitated strategic planning to support vision clarity and leadership through change.
Strengthened Collaboration
Leaders developed shared understanding of expectations and tools, reducing inconsistency across teams.
Greater Self-Awareness & Confidence
Leaders reported higher confidence in navigating difficult conversations, setting priorities, and managing people effectively.
Stronger Internal Coaching Culture
Managers began applying leadership coaching principles with their own teams, improving alignment and accountability.
Support Through Growth & Change
Vertical Empowerment served as a stabilizing partner through organizational inflection points, leadership transitions, and investor-driven planning processes.
Every service we offer is grounded in real-world leadership frameworks and built to deliver measurable results, because transformation should never be theoretical.
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Vice President
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VP of Customer Experience
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Vice President Product Development
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Human Resources Manager
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Hall of Fame Executive Coach
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Vice President
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Google
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